Privacy Policy

Learn how ZextAI collects, uses, and protects your personal information in compliance with Canadian privacy laws.

Last updated: February 2026

1. Introduction

ZextAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: Name, email address, phone number, company name, and other details you provide through contact forms, quote requests, or service engagements.

Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Improve our website, products, and services
  • Send relevant communications about our services (with your consent)
  • Comply with legal obligations and protect our rights
  • Analyze website usage to enhance user experience

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our website and delivering services, subject to confidentiality agreements. We may also disclose information when required by law.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of electronic transmission is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

7. Your Rights

Under applicable Canadian privacy laws (including PIPEDA), you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • File a complaint with the Office of the Privacy Commissioner of Canada

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For privacy-related inquiries, contact our Privacy Officer at privacy@zextai.com.